The information tells how we handle your data and what cookies are used.
Article 1 – General
1.1. De Eikenhorst complies with the “Law of December 8, 1992 on the protection of privacy with respect to the processing of personal data”, as amended by the Law of December 11, 1998 as well as the anti-spam provisions of Book XII of the Economic Code on the “law of the electronic economy”.
1.3. The controller of your personal data is The Eikenhorst.
Article 2 – Personal data
2.1 Personal data you communicate to us:
2.1.1. Category 1, without registration: your IP address, browsing behavior, origin and search terms;
2.1.2. Category 2: your profile name, password, email address, login information and (possibly your profile image);
2.1.3. Category 3: upon registration: upon subscription to our newsletter: your e-mail address;
2.1.4. Category 4: via cookies
2.1.5. Category 5: Your address information as a result of placing an order.
2.2 De Eikenhorst may obtain data from you in several ways:
2.2.2. during your registration and use of the Website;
Article 3 – Purposes of processing
3.1. General purposes:
The Eikenhorst will use personal data collected from you only for the following purposes:
3.1.1. Category 1: providing and improving this website and including personal data in anonymous statistics, from which the identity of specific individuals or companies cannot be traced, with the legal basis being the legitimate interests of our De Eikenhorst to continuously improve its website and services;
3.1.2. Category 2: the management of your account on this website for the purpose of using our De Eikenhorst and website, with the legal basis being the performance of a contract requested by you, and, if indicated by you, also the sending of direct marketing, with the legal basis being your explicit, prior consent;
3.1.3. Category 3: sending you direct marketing, newsletters, actions and promotions, with the legal basis being your explicit, prior consent;
3.1.4. Category 4: cookies (see Article 8);
3.1.5. Category 5: the delivery and billing of products ordered by you, with the legal basis of providing a service requested by you.
You are not required to disclose your personal data, but understand that providing certain services becomes impossible if you refuse processing.
3.2 Direct Marketing:
Personal data will also be used for direct marketing, provided you have given additional explicit consent (“opt-in”).
If you are already included in our mailing list for receiving marketing materials in paper and/or electronic form, De Eikenhorst may use your information to send marketing and other materials related to De Eikenhorst, its products and/or services. De Eikenhorst may use the data you provide to update documents held by De Eikenhorst.
This consent may be revoked at any time, without justification and free of charge by clicking, for example, on the unsubscribe link provided for this purpose, at the bottom of each promotional e-mail message.
3.3. Transfer to Third Parties:
In the event that De Eikenhorst reorganizes or transfers all or part of its business activities, in which case it will reorganize, transfer or discontinue its business activities, or in the event that De Eikenhorst goes bankrupt, this may mean that your data will be transferred to new entities or third parties through which all or part of De Eikenhorst’s business activities are carried out.
De Eikenhorst will make reasonable efforts to notify you in advance of De Eikenhorst disclosing your information to said third party, but you also acknowledge that this may not be technically or commercially feasible in all circumstances.
De Eikenhorst will not sell, rent, distribute or otherwise make your personal information commercially available to third parties, except as described above or except with your prior consent.
3.4 Legal Requirements:
On rare occasions, De Eikenhorst may be required to disclose your personal information pursuant to a court order or to comply with other mandatory laws or regulations. De Eikenhorst will make reasonable efforts to inform you in advance in this regard, unless restricted by law.
Article 4 – Duration of processing
Personal data will be kept and processed by us for a period necessary in function of the purposes of the processing and in function of the contractual relationship between the De Eikenhorst and you.
Article 5 – Your rights
5.1. Right of Access and Inspection:
You have the right to learn about your personal data, as well as the use we make of your personal data, at any time, free of charge.
5.2. Right of rectification, deletion and restriction:
You are free to communicate or not communicate your personal data to De Eikenhorst. In addition, you always have the right to ask us to correct, supplement or delete your personal data. You acknowledge that if communication or request for deletion of personal data is refused, certain services and products will not be available.
You may also ask to limit the processing of your personal data.
5.3. Right to object:
You also have a right to object to the processing of your personal data for serious and legitimate reasons.
In addition, you always have the right to oppose the use of personal data for direct marketing purposes; in such case, you do not have to provide reasons.
5.4. Right of free data transfer: You have the right to obtain and/or transfer to other controllers your personal data processed by us in structured, common and machine-readable form.
5.5. Right of Withdrawal of Consent: To the extent processing is based on your prior consent, you have the right to withdraw that consent.
5.6. Exercise of your rights: You can exercise your rights by contacting us to do so, either by e-mail or by mail to De Eikenhorst or by using the contact form on the website, provided that you enclose a copy of your identity card.
5.7. Automated Decisions and Profiling: The processing of your personal data does not include profiling, nor will you be subject to automated decisions by us.
5.8. Right to file complaint: You have the right to file a complaint with the Dutch Privacy Commission. This is without prejudice to a remedy before a civil court.
If you would suffer damages as a result of the processing of Your personal data, you may bring a claim for compensation.
Article 6 – Security and confidentiality
6.1. We have developed security measures adapted at the technical and organizational levels to avoid the destruction, loss, falsification, modification, unauthorized access or inadvertent notification to third parties of personal data collected as well as any other unauthorized processing of these data.
6.2. Under no circumstances shall De Eikenhorst be held liable for any direct or indirect damage resulting from an erroneous or unlawful use by a third party of the personal data.
6.3. You must comply with security regulations at all times, including preventing any unauthorized access to your login and code. Thus, you are solely responsible for the use made from the website of your computer, IP address and of your identifying information, as well as for its confidentiality.
Article 7 – Third party access
7.1 In order to process your personal data, we grant access to your personal data to our employees.
Article 8 – Cookies
8.1. What are cookies?
A “cookie” is a small file transmitted by De Eikenhorst’s server and placed on your computer’s hard drive. The information stored on these cookies can only be read by us and only for the duration of the visit to the website.
As a result of recent legislative changes, all websites targeting certain parts of the European Union are required to ask your permission to use or store cookies and similar technologies on your computers or mobile devices.
8.3. Types of Cookies
Although there are different types of cookies, distinguished by functionality, origin or retention period, the legislation mainly distinguishes between functional or technically necessary cookies on the one hand and all other cookies on the other.
The Website uses only the following cookies:
8.3.1. Functional Cookies. These are required for proper operation of the website.
8.3.2. Non-functional cookies. These cookies are used to collect website usage.
For cookies placed by third parties (including Google Analytics), please refer to the statements made by these parties on their respective websites about them. Please note that we do not exercise any influence on the content of those statements, nor on the content of these third-party cookies such as Google Analytics cookies.
8.4. Your consent
You can also refuse or block cookies by changing the configuration parameters of your browser. Disabling cookies may prevent you from using certain features of the Website.
If you have any further questions or comments regarding the processing of your personal data, please feel free to contact us.